Carnival Cruise Lines is dedicated to offering the finest cruising experience to our guests with disabilities and special requirements. Our ships provide a quality of service and variety of accessible features to make your voyage a relaxing and enjoyable experience. It is for this reason that Carnival Corporation has been honored with the “Access Freedom” award presented by the Society for Accessible Travel & Hospitality (SATH); this award is the highest honor in the travel industry that SATH presents to recognize individuals and organizations that have made the greatest strides in advancing opportunities for persons with disabilities.
Wheelchair Users
Wheelchairs and Scooters
Carnival offers a limited number of staterooms designed to be wheelchair accessible. There are size guidelines for wheelchairs that vary from vessel to vessel. If you are planning on bringing a Wheelchair or Scooter onboard, please contact our Guest Access Services Department.
Due to safety requirements, all scooters must be stored and charged in your guest stateroom.
Fully accessible cabins include an entry doorway which is 32”in width; a 36” wide accessible path through the stateroom; accessible closet rods and shelves; safe; telephone and desk; and bathroom with roll-in shower, grabs bars and accessible lavatory.
Wheelchair accessible public restrooms are located throughout our ships. (Accessible route brochure, click on appropriate ship below).
Carnival Conquest
Carnival Destiny
Carnival Freedom
Carnival Glory
Carnival Legend
Carnival Liberty
Carnival Miracle
Carnival Pride
Carnival Spirit
Carnival Triumph
Carnival Valor
Carnival Victory
Ecstasy
Elation
Fantasy
Fascination
Holiday
Imagination
Inspiration
Paradise
Sensation
Onboard Wheelchairs
Onboard Wheelchairs are limited for emergency use only. If you require the use of a wheelchair while onboard, you must bring your own, or rent one.
Carnival will provide Wheelchair assistance for embarkation and debarkation Guests arriving at the designated port of departure should contact a Carnival Embarkation Host /Hostess once they arrive. Debarkation procedures will be printed in the Carnival Capers onboard.
Special Transfers
For transportation from the airport to the pier, Wheelchair Lift Transfers are available for guests with limited or no mobility. We must have your request for lift transfer service at least one week prior to sailing. Standard transfer charges apply. Please advise a Guest Access Services Representative if you require this service.
For wheelchair assistance at the airport terminals, please contact the air carrier directly.
Ship transfer / Shore tour options
At certain ports of call, small boats known as tenders are used to transport passengers from the ship to shore. Whenever possible, Carnival will attempt to permit guests using wheelchairs to proceed. However, certain of these tenders may not be accessible to individuals using wheelchairs, or the status of the tendering process at a particular port or under certain weather conditions may provide difficult for a safe transfer to take place. In each case, it will be the decision of the ship officials to determine, based on their evaluation of safety issues for our guests and crew, whether or not a guest using a wheelchair may board a tender. To obtain information about ports of call which require tendering, please contact Guest Access Services.
Carnival will make every effort to work with you to help you identify shore excursions to meet your needs. Information on shore options is available by calling our Guest Access Services Department or online.
Guest with Medical Requirements
Diabetes/ Medicine storage
Refrigerators are available in some staterooms for insulin storage.
Ships that are equipped with refrigerators in the stateroom are the Spirit, Pride, Conquest, Legend, Valor, Liberty, Glory and the Miracle
Alternatively insulin can be stored with room service or at the Pursers desk; both are available 24 hours a day.
Sugar free substitute Deserts are available onboard.
Dietary Needs
Carnival Cruise Lines can provide our guests with the following special dietary needs: Vegetarian, Low-Cholesterol, Low-Fat, Low-Carbohydrates, Low-Sugar, Gluten Free and Bland.
Kosher meals, Baby foods and formulas are not available onboard
If you have food allergies, please advise your dining staff once onboard, or contact a Guest Access Services Representative to discuss your requirements.
Dialysis
Carnival does not supervise dialysis machines or medications onboard. We do allow Peritoneal (self Dialysis). Guests must travel with all medical supplies and medications and self-Administer in cabin stateroom.
Oxygen
Guest using Oxygen and other breathing apparatus are responsible for traveling with their own supply of Oxygen and medications. Guest need to bring enough Oxygen to last the duration of the cruise, oxygen supply onboard the vessels are limited for emergency use only.
Deaf /Hard of Hearing
TTY Kits are available and include a Text telephone, Bed shaker, Smoke alarm, Door knocker and phone amplifier. Infrared systems are available in the main show lounges onboard some ships. Please contact the Guest Access Service Departments should you require a portable hearing kit.
Infrared systems for the Hard of Hearing are available in the main show lounges onboard some of our vessels.
Blind/Low Vision
Braille is available in many areas of the ship.
Large print literature can be provided with advance arrangements.
Elevator Audio deck indicator
Service Animals
Carnival Cruise Lines does permit guest to travel on board with specially trained service animal (e.g., seeing eyed and hearing–ear dogs). Please note that many of our exciting ports of call have established strict entry requirements for animals.
Therefore, guests with service animals who wish to disembark in ports of call should contact the Department of Agriculture to determine the policy of each destination regarding admission of service animals to the particular country.
Pets are not permitted onboard.
For more information contact the Guest Access Services department at 800-438-6744 extension 70025 or Click here. |
