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The only dogs Carnival permits aboard our ships are working service dogs, which are legally defined and individually trained to meet disability-related needs by performing tasks. Permitted tasks include: guiding a blind person, alerting a deaf person, pulling wheelchairs, alerting and protecting a person who is having a seizure, or performing other physical tasks. Working service dogs are not pets.

Pets, or service dogs in training, are not allowed aboard. Emotional support dogs, which are not recognized by the U.S. Department of Justice, are also not permitted on Carnival ships.

IF YOU ARE TRAVELING WITH A WORKING SERVICE DOG THAT MEETS THE REQUIREMENTS DESCRIBED ABOVE, PLEASE COMPLETE THE BELOW AND REVIEW THE POLICIES AND PROCEDURES LISTED.

CENTERS FOR DISEASE CONTROL (CDC) REQUIREMENTS

The CDC has issued mandatory requirements for dogs arriving by sea in the United States. All dogs must meet the following requirements for importation into the United States (including those that have departed from the U.S. and are returning). Requirements must be met irrespective of their country of origin or visitation.

All dogs must:

  • be healthy upon arrival.
  • be at least 6 months of age.
  • have an International Organization for Standardization (ISO) compatible microchip implanted prior to any required rabies vaccinations.
  • have a CDC Dog Import Form receipt. The CDC Dog Import Form is an online form on CDC’s website. Upon successful completion of the form, a receipt will be autogenerated and immediately emailed to you. There is no charge for submitting this form.
  • Additional forms may be necessary dependent on which countries a service animal has visited in the last six months and depending whether the dog was vaccinated against rabies in the United States, or in another country.
  • For additional information on CDC’s new rules to import dogs by sea, please visit www.cdc.gov/dogtravel.
  • If you have any questions about the CDC’s importation regulations, please contact them directly via email at cdcanimalimports@cdc.gov.

ADDITIONAL REQUIREMENTS

  • Service dogs must be up to date on all required vaccines. Many of our ports of call have established strict entry requirements for service dogs. Guests traveling with service dogs must visit the Department of Agriculture website https://www.aphis.usda.gov/aphis/pet-travel, or their service dog's veterinarian, to determine each destination country's policy regarding admission of a service dog.
  • Many of the ports we visit will only accept annual rabies vaccinations. The three-year rabies vaccination is not recognized in many countries.
  • Mexican ports require service dogs to have received an ecto-parasite and endo-parasite treatment no more than 15 days prior to arrival to port and this information should be included in the dog’s health certificate. If you have any questions, please consult with your veterinarian.
  • If your itinerary includes a visit to Grand Turk, Turks and Caicos Islands requires all service dogs to travel with the necessary documentation, including an import license which must be approved and stamped from the Turks and Caicos government. The form needs to be completed regardless of whether or not the service dog will disembark in Grand Turk. Grand Turk also has breed restrictions as per their Dogs Control Ordinance 2014. No import license shall be issued for the restricted breeds. No restricted breed service dog, nor any service dog without all proper documentation, will be able to board the ship at embarkation.
  • Carnival is not responsible for limitations imposed on services dogs by entities or shore excursion providers in foreign ports of call.
  • Please submit copies of your vaccine records to access@carnival.com no later than one week prior to sailing. This will allow us the opportunity to confirm with the port authorities if there is anything else needed and get back to you.
  • You must hand-carry (not packed in your baggage) all required documents, along with your working service dog’s current vaccination records, which must show the service dog’s microchip number. Please have your CDC Import Form receipt with you as well. You will be asked to present the original records at embarkation. Once on board, documentation will need to be submitted to Guest Services to ensure all ports of call have the information prior to arrival.
  • Failure to have the required vaccinations or documentation may result in your service dog not being able to travel with you and/or be able to disembark at a port of call. No compensation will be issued in this regard.

    • CARE, FEEDING, AND RELIEF AREAS

    • You will be required to bring your own food for your service dog.
    • A relief area in a non-guest traffic area of the ship using Second Nature Dog Litter will be set up on board by our team. Should you prefer another material for your service dog, we ask that you bring it along and provide the Guest Access department with this information, pre-cruise for approval. Service dogs are not to use any areas other than the assigned location to relieve themselves.
    • Service dogs are not permitted on furniture, or in food preparation areas, pools, whirlpools, saunas, or steam rooms. Service dogs are permitted in all other public areas of the ship, including dining areas, while on a leash.
    • Please know that you are responsible for the care and feeding of your service dog in the privacy of your stateroom. Service dogs may not to be fed in the ship’s dining room, buffet dining areas, or specialty restaurants.
    • Service dogs may not be left unattended in your stateroom and our ship's staff cannot care for the dog.
    • Service dogs must be on a leash when in common areas of the ship.

    So that we may provide you with the additional information you will need in order to sail with your working service dog, please email our Guest Access department at access@carnival.com, or call 1-800-438-6744 ext. 70025 or AUS - 1300-385-625, Ext 70770.

    Terms and Conditions.

    If your form was received, an email response will be sent within 72 hours. If you do not receive an email, please contact us at (800) 438-6744 ext. 70025, or 1-800-072-670 ext. 70025 if calling from Australia.