Post-Cruise Inquiries

You’re always our priority — before, during and after your cruise.

Questions About Sail & Sign Accounts

If you’ve already enjoyed a cruise but have questions about your onboard Sail & Sign^® account or purchase at The Fun Shops^™, we’re here to help.

Sail & Sign Holds

Have a question about holds or pending charges on your credit or debit card?

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Sail & Sign Statements

Do you need a copy of your Sail & Sign statement?

Fun Shops Receipts

Do you need a copy of a receipt for a Fun Shops purchase?

Questions About Onboard Items

Lost and Found

Did you leave something behind while having fun on your cruise?

Photo Products

Need to know about purchased photos, videos or canvas products? (For instance, if you forgot to pick up your purchase, noticed you’re missing images, or are having other trouble viewing your photos.)

Questions About Your Onboard Experience

Contact Guest Care

Need assistance with a past cruise?

Contact the Casino

Questions about your casino play? These might include how to get your win/loss statement, a W2G/1099 statement, or your options for any balance left over in your account.