Guests With Disabilities

Hello everyone! You're welcome here.

We are proud to welcome guests with disabilities aboard our ships and have worked hard to make sure carnival.com works well for visitors of all levels of ability. This means that however you access the Internet (whether using assistive technologies like screen readers, screen magnifiers or keyboard navigation, etc.), you can expect our website to give you the best experience possible, following best practices and stringent WCAG 2.0 AA standards as required by the Americans with Disabilities Act.

Contact us if you have any questions or concerns.

If you have any issues accessing carnival.com using assistive technologies, we'd like to hear about it! You can contact us via email at access@carnival.com. When writing to us about your issue, please include pertinent information that will help us replicate the issue, including the device, web browser, and accessibility software you're using, plus the specific address (URL) of page(s) on carnival.com that aren't working as expected for you.

If you need general information about accessibility before you cruise, or have an ADA complaint, please call our Guest Access team at 1-800-438-6744 ext.70025 or 1800 072 670 ext. 70025 if calling from Australia. You can also email us at access@carnival.com. All post-cruise ADA concerns will be responded to within 30 days. Carnival's designated ADA Responsibility Officer is Clarisa Stollenwerck, Vice President, Guest Operations.