Airport and Pier Transfers

LONDON (DOVER) TRANSFERS

Carnival Cruise Line offers transportation services between London Heathrow International Airport, London Gatwick International Airport, Victoria Coach Station, and the Port of Dover on the days of embarkation or debarkation only. Guests may purchase transportation up to two days prior to their sail date.

FLIGHT AND TRANSPORTATION TIMES

Airport-to-pier transportation

To purchase Carnival's transportation service, your flight must arrive before 11:00 AM on the day of your cruise.

London Heathrow International Airport: Transportation service will be provided between 10:00 AM and 12:00 PM with transfers scheduled to run every 45 - 60 minutes.

London Gatwick International Airport: Transportation service will be provided at 11:00 AM.

London City Departures

Transfers from the Victoria Coach Station to the Port of Dover are located at 164 Buckingham Palace Rd, Belgravia, London, SW1W9TP. Departure is at 11:30 AM on the day of embarkation and at 8:00 AM on the day of debarkation.

NOTE: Guests who purchase their own air tickets and are using Carnival’s Airport Transportation are required to provide flight information via Online Check-In no later than two days prior to their cruise date. The airport is staffed based on known flight information. Once all known flights are met, the staff is released and service is no longer available.

Pier-to-airport transportation

Return flights must not be any earlier than 1:00 PM on the day of debarkation. Transportation service will be provided during the duration of the debarkation process. The service will start at 6:30 AM and 07:30 AM from the Port of Dover to London Heathrow International Airport and London Gatwick International Airport. Please allow between 2-2.5 hours of travel time to London Heathrow International Airport and approximately 1.5 hours of travel time to London Gatwick International Airport. Guests are advised to arrive at the airport three hours prior to international flights.

PURCHASING TRANSPORTATION

To purchase transportation, guests can contact either their travel agent or Carnival reservations directly at 1-800-327-9501. Guests can also purchase transportation by following these steps:

1. Log in to access My Cruise Manager.
2. Click "Categories" located at the top of the web page, then select "Airport Transfers."
3. Once on the "Airport Transfers" page, make your selection.
4. After making your transfer purchase, return to Online Check-In and provide your flight itinerary.

Guests who purchase their own airfare tickets are required to provide flight information via Online Check-In when purchasing transportation. Changes to flight details are the responsibility of the guest and must be entered into Online Check-In no later than two days prior to their cruise. Carnival is not responsible for providing transportation to guests who schedule flights outside of the service times listed above or to guests who provide incorrect flight information.

UPON ARRIVAL AT THE AIRPORT

After collecting their luggage, guests proceed to customs and into the arrivals area. Once there, a representative will be located at the meeting points below and will escort guests to the pier transportation. Transfer service will be provided by Intercruises Shoreside and Port Services. Should guests have questions regarding the transfer service, the transfer provider can be reached at the following contact number on the day of the sailing only: +44 798-988-1258.

Guests who arrive prior to their sail date must return to one of the below meeting points on the day of sailing no later than 11:00 AM:

Meeting Points:

  • London Heathrow International Airport – Arrival hall – Heathrow Terminal 3
  • London Gatwick International Airport – Arrivals halls (South Terminals)

Guests staying in London prior to their sail date may purchase transfers from London Victoria Coach Station to the Port of Dover. Transfer departure is at 11:30 AM. Victoria Coach Station is a motor coach station in London, located at 164 Buckingham Palace Rd, Belgravia, London, SW1W9TP.

Once guests have arrived at the Victoria Coach Station, please proceed to check the departure screens to locate the coach bay number, which will be indicated under “Carnival Cruise Line – Dover”.

ON THE RETURN HOME

A pier representative will direct guests to a motor coach once they have collected their luggage and exited the terminal.

CONDITIONS AND RESTRICTIONS

The vehicle operator is an independent contractor. Carnival assumes no liability for losses, damages, or injuries in connection with the use of the operator. Carnival reserves the right to discontinue transportation service at any time. Prices and acceptable flight times are subject to change without notice.


* Transportation rates are subject to change and unused services are non-refundable.