Airport and Pier Transfers

SAN FRANCISCO TRANSFERS

Carnival Cruise Line offers transportation between San Francisco International Airport and the Port of San Francisco on the days of embarkation or debarkation only. Guests may purchase transportation up to two days prior to their sail date.

FLIGHT AND TRANSPORTATION TIMES

Airport-to-pier transportation

To purchase Carnival's transportation service, your flight must arrive at San Francisco Airport no later than 12:00 PM on the day of your cruise. Transfer service will start at 10:30 AM and run hourly to the port until 1:00 PM.

NOTE: Guests who purchase their own airfare tickets and are using Carnival’s Airport Transportation are required to provide flight information via Online Check-In no later than two days prior to their cruise date. The airport is staffed based on known flight information. Once all known flights are met, the staff is released and service is no longer available.

Pier-to-airport transportation

Return flights must not be any earlier than 12:00 PM on the day of debarkation. Transportation services will be provided during the duration of the debarkation process. The service will start at 8:00 AM and run hourly from the port to the airport.

PURCHASING TRANSPORTATION

To purchase transportation, guests can contact either their travel agent or Carnival reservations directly at 1-800-327-9501. Guests can also purchase transportation by following these steps:

1. Log in to access My Cruise Manager.
2. Click "Categories" located at the top of the web page, then select "Airport Transfers."
3. Once on the "Airport Transfers" page, make your selection.
4. After making your transfer purchase, return to Online Check-In and provide your flight itinerary.

Guests who purchase their own airfare tickets are required to provide flight information via Online Check-In when purchasing transportation. Changes to flight details are the responsibility of the guest and must be entered into Online Check-In no later than two days prior to their cruise. Carnival is not responsible for providing transportation to guests who schedule flights outside of the service times listed above or to guests who provide incorrect flight information.

UPON ARRIVAL AT THE AIRPORT

After collecting their luggage, guests should proceed to one of the meeting points listed below. Once there, a representative will escort guests to the pier transportation.

Meeting Points:
   • Terminal 1 – Baggage Carousel 1
   • Terminal 2 – Base Escalator
   • Terminal 3 – Baggage Carousel 1
   • International Arrival - Outside of the customs

Transfer service will be provided by Metro Shore Services. Should guests have questions regarding the transfer service, the transfer provider can be reached at the following contact number on the day of the sailing only: +1 415-961-8473.

Guests who arrive prior to their sail date, must return to Terminal #1 Baggage Carousel #1 on the day of sailing, no later than 12:00 PM.

ON THE RETURN HOME

A pier representative will direct guests to a motorcoach once they have collected they have cleared customs and exited the terminal.

CONDITIONS AND RESTRICTIONS

The vehicle operator is an independent contractor. Carnival assumes no liability for losses, damages or injuries in connection with the use of the operator. Carnival reserves the right to discontinue transportation service at any time. Prices and acceptable flight times are subject to change without notice.


* Transportation rates are subject to change and unused services are non-refundable.